A senior technology leader with 17 years at Huawei and Etisalat across microwave and transmission project management, NOC digital transformation and AIOps, who now designs, builds and ships AI and cloud products end to end.
Carrier-grade delivery across six countries and a live product I own end to end. I run programs to SLA, build MCP-based AI automation, and ship it all on Google Cloud with full CI/CD.
For 17 years I have delivered and transformed mission-critical networks for operators across the Middle East and Africa, rising from hands-on engineering to leading multi-vendor teams, network operations, and full digital-transformation programs at Huawei and Etisalat. I am used to owning delivery against hard SLAs, managing customer and executive stakeholders, and turning technical decisions into ROI the business can see.
In parallel I design and build software. I own a live consumer product end to end: a Flutter app on the iOS and Android stores and a Next.js and Node.js web platform. I built MCP-based AI automation for campaign orchestration, integrate Claude, Gemini and OpenAI into real workflows, and run the whole thing on Google Cloud with CI/CD across GitHub and GitLab. I am currently building big-data platforms with AI built in.
The result is a rare profile: someone who can own a problem from the org chart down to the deploy pipeline - set the strategy, manage the stakeholders, architect the system, write the code, and run it in production.
Senior delivery and hands-on build, matched to the outcome you need.
Turn alarm storms into single actionable signals, cut mean-time-to-repair, and stand up intelligent, self-correcting operations. Discuss this
Microwave and transmission programs run to SLA-based acceptance, multi-vendor and multi-country, with clean handover to operations. Discuss this
MCP-based agentic automation, multi-provider AI gateways, and production cloud products shipped end to end on Google Cloud. Discuss this
A blend of carrier-grade operations and modern product engineering.
Intelligent operations, smart assurance, and self-correcting workflows that cut manual toil and mean-time-to-repair.
ML-driven monitoring, predictive analytics, and event correlation that turns alarm storms into a single actionable signal.
Containerized services on Cloud Run, Cloudflare Workers at the edge, CI/CD pipelines, OSS cloud migrations, and cybersecurity-compliant architecture.
Chatbots, multi-provider AI gateways, and on-prem voice agents bridged to enterprise PBX systems over SIP.
BigQuery ETL, anomaly detection, attribution and server-side event pipelines feeding decision dashboards.
Leading cross-functional, multi-vendor teams across six countries, with executive ROI business cases that translate architecture into C-level decisions.
A path from field engineering to regional technical operations leadership across the Middle East and Africa.
Lead digital transformation and operations on a Tier-1 UAE operator's mobile-broadband program: smart assurance with ML-powered event management, OSS cloud migration, network-level traffic-aware power adaptation for a greener network, and cloud-based tooling. Primary customer interface, reporting through Power BI, Fine BI and MS Project, plus pre-sales for new microwave products.
Drove Middle East transmission projects to target, and led the operator's microwave acceptance team to SLA-based acceptance and billing. Stood up auditing systems that maintained deliverable quality and customer trust.
Delivered new-build and modernization microwave to lift network availability, automated the network database and connectivity for clean handover to operations, and closed all contracted delivery units within SLA.
Planned the delivery medium (fiber, GPON, microwave PTP and PTMP) for enterprise services within SLA, then led network operations to clear the transmission network of alarms, root-cause issues, and sharpen optimization with the operator's planning team.
Ran network operations and maintenance for constant availability and performance, governed managed-service contracts against SLAs and KPIs, and led the planned-activity and electro-mechanical teams that kept sites and power online.
Installed and configured multi-vendor microwave links (Huawei, Ericsson, NEC, Cambium and more) and 2G/3G sites, planning roughly 400 links across 600 hops plus 1,600 broadband links and 12 long-haul hops, drove 97 percent TDM-to-IP migration on a live network, and supported B2B and pre-sales. The hands-on foundation under every later leadership role.
Software I have built end to end, and enterprise programs I have led at carrier scale.
A minimal, dependency-free control plane for AI agent fleets: a signal plane, a confidence gate, and a kill switch. The runnable reference implementation behind my "Who Operates the Operators?" write-up, shipped to npm with CI and a full test suite. It is the skeleton you wrap around whatever agent you already run.
A full marketing and engagement console on Cloud Run: a WhatsApp campaign engine doing roughly 355 messages a minute via parallel fan-out and a media cache, a multi-provider AI chat inbox with human handoff, an in-browser AI creative studio, and a BigQuery ETL layer with machine-learning anomaly detection. Published as an anonymized engineering case study.
On-premise middleware that bridges an enterprise phone system (Alcatel-Lucent OmniPCX) to a cloud AI voice agent over pure SIP, on FreePBX and Asterisk. The AI answers general questions and can transfer to a human department, with automatic fallback to a human if the AI or the internet link is down. The PBX never touches the internet.
A fully automated personal-brand agent. It discovers relevant posts, scores them with a Claude model, drafts comments in the owner's voice, and creates original posts with AI-generated images on a schedule. Built on a Playwright automation core with confidence-routed human review.
Own the roadmap, design and delivery of a consumer product: a Flutter app live on the iOS and Android stores and a Next.js, Node.js and React web platform. Set up the full Google Cloud stack (Cloud Run, Storage, IAM) and CI/CD across GitHub and GitLab with automated code review, plus payments, push (FCM and HMS), and server-side analytics. Reported 99.95% multi-country availability.
Planned and delivered roughly 400 microwave links across 600 hops, plus 1,600 broadband links and 12 long-haul hops on the regional core, and drove 97 percent of legacy TDM traffic onto IP on a live network. Multi-vendor throughout (Huawei OptiX RTN, Ericsson, NEC, Cambium), covering radio and link-budget planning, E-band, Super Dual Band and long-haul trunk, spectrum and frequency coordination, with SLA-based acceptance and automated database handover to operations.
Architected NOC digital transformation on a Tier-1 UAE operator's mobile-broadband network: an ML-powered event-management system with topology-based root-cause analysis that collapses alarm storms into single actionable signals, automating 75 percent of Level-1 incidents at 99.6 percent SLA. Added Smart Assurance, GIS heat-mapping, and a smart login and logout workflow for preventive and corrective maintenance.
Deployed network-level, traffic-aware power adaptation across the network, cutting network operational expenditure by 11 percent, reducing network CO2 and lifting the operator's green-network indicators, all while holding availability targets, with positive first-year ROI and no new hardware.
Led a mission-critical migration of OSS workloads off physical servers onto a containerized cloud architecture (Docker and Kubernetes) under ISO 27001 and NIST controls. Risk-managed and phased, delivered at 99.95 percent availability with zero outages and zero compliance findings, without breaking live network monitoring.
Architected a fiber monitoring solution fusing a GIS fiber-route layer with NCE fault management and OTDR for fault localization down to the meter. Integrated a government smart-patrolling system to auto-schedule attendance where third-party works intersect the fiber, plus a mobile field-force app with GPS to dispatch the nearest engineer, with corrective and preventive photo evidence.
Delivered a centralized network operations command center consolidating monitoring and assurance for a government entity spanning five countries into a single operations view. Unified multi-vendor alarm feeds, standardized escalation, and gave one control surface over a footprint previously run country by country.
Onboard applications and servers into a Tier-1 operator production estate end to end: HLD acceptance, pilot, acceptance test procedure and production migration, with disaster recovery on an active heartbeat. Clear multi-dimensional security acceptance across information, architecture and network security including penetration testing, and integrate enterprise identity (Active Directory and IAM) and SIEM, including onboarding of LLM-enabled enterprise systems.
What an agentic closed loop must reason about on microwave backhaul: fade-vs-hardware diagnosis, blast-radius gates, QoS-aware reroutes and verify contracts - with a live multi-vendor console you can operate.
What thirty years of telecom NOC discipline transfers to AI agent fleets, what breaks, and the assurance gap no tool has closed. With an interactive Agent NOC console you can operate, running guardplane 0.2 live.
Running a fleet of AI agents without getting paged at 3am: an observe-understand-act-repeat control loop, confidence gating, and human escalation, with guardplane as the runnable reference implementation.
A practical guide to shared AI memory for development teams: one repository as the durable brain your assistants read from and write to, so context survives sessions, tools and people.
From carrier OSS and BSS to modern AI and cloud stacks.
Open to consulting on NOC transformation and AIOps, and to designing or building AI and cloud products. The fastest way to reach me is WhatsApp or email.